Managed IT in
Oak Ridge, TN

IT support for Oak Ridge businesses

Oak Ridge has an unusually high concentration of technical and research-adjacent organizations, and with that comes a higher bar on security and documentation. Contractors and suppliers working in that orbit often carry obligations their IT was never built to meet.

We support that side of the work directly: gap analysis against frameworks like CMMC, HIPAA, and SOC 2, a remediation plan in priority order, and the documentation an auditor will actually ask for.

What we handle locally

• Wired and wireless networks, including multi-building sites
• Servers, virtualization, Microsoft 365, and cloud migration
• Backup and disaster recovery with a tested recovery time
• Firewalls, endpoint protection, MFA, and security awareness
• Compliance support for HIPAA, CMMC, and SOC 2
• Security cameras and door access control, installed and integrated
• 24/7 monitoring and a help desk staffed by real engineers

Why local matters here

Remote support covers most of what goes wrong, and we lean on it heavily, because it is faster for everyone. But some problems need a person in the building: a switch that will not come back up, a camera run that has to be pulled through an existing wall, a new office that needs to be live on Monday. Being part of the greater Knoxville market means that visit gets scheduled in days, not weeks.

It also means we answer for the work. If we recommend something and it does not hold up, you know where to find us.