Business Case Study

Retail POS & Network Refresh

Keeping the registers running and customer data protected.

ClientRetail Storefront
LocationMuncie, IN
ServicesNetworking & Security
All Business Case Studies

Overview

A busy local retailer was losing sales to point-of-sale terminals that froze during peak hours and had no separation between payment systems and public WiFi.

The Challenge

All four registers, the back-office PC, and a wide-open guest WiFi shared one flat network. Checkout slowed to a crawl on busy afternoons, and payment traffic mixed freely with customer devices, a PCI and security red flag.

Our Solution

We segmented the network so payment terminals are isolated from staff and guest traffic, upgraded to business-grade networking that holds up under load, and set up monitoring so slowdowns are caught before they reach the register.

  • Isolated network segment for POS and payment terminals
  • Separate guest WiFi that can't affect checkout performance
  • Business-grade switching and WiFi built for peak load
  • Proactive monitoring and alerting on network health

The Results

4
Registers stabilized
0
Peak-hour freezes
100%
POS traffic isolated

“Checkout is fast even on our busiest Saturdays, and I know our payment systems are walled off from the guest WiFi. It took a constant headache off my plate.”

Store Owner

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